Frequently Asked Questions

How do i apply for EMI Plan

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How do I access my loan account?

Do I need to go to an Hearing Aid Center?

Yes. Hearing Aids are generally dispensed only after a thorough examination of the loss in hearing. Without such tests, it would not be possible to choose an proper instrument. Hence it is advisable to always visit an hearing aid center for purchase of hearing aids.

How Do I Place an Order?

You can add the desired product to the cart and click on checkout button. At the checkout page you can fill up the relevant shipping details.

Do I Need an Account to Place an Order?

You can create your account at checkout page. There is no need for an prior account to place orders.

What Shipping Methods Are Available?

In most cases, we request you go to one of the nearest partner hearing center for dispensing of hearing aids. In case of remote locations, we can send the hearing aid through courier, on Cash on Delivery basis.

How Long Will it Take To Get My Package?

In case of sending of hearing aid through courier, it would normally take between two to four days for delivery of the products by courier.

Whom should I contact if I have any Queries?

You could contact the hearing aid center which had dispensed the hearing aid. In case of any enquiry related to the products in the website, you can contact support by emailing through the contact page.